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Elders Insurance Ipswich

Elders Insurance Ipswich is a provider of bespoke insurance solutions, tailored to the unique needs of individuals and businesses alike. Our commitment to personal, localized service sets us apart and roots us firmly in the heart of the community we serve.

Our operation, based in Brisbane Street, West Ipswich, is proudly owned and managed by local professionals. This familiarity with our surroundings enables us to understand the diverse trades and professions in our area, enhancing our ability to provide finely tuned insurance policies that perfectly align with our clients' requirements.

Part of our service involves proactively visiting clients, be they based on farms, businesses, or homes, to comprehensively review their insurance needs. This hands-on approach ensures that our clients are equipped with the most appropriate levels of coverage that truly reflect their specific circumstances.

At Elders Insurance Ipswich, we pride ourselves on our attentiveness and our commitment to understand each client's unique requirements. This personalised approach ensures that our clients pay only for the coverage they need, striking a balance between comprehensive protection and cost efficiency.

In the unfortunate occurrence of a claim, our dedicated team manages most matters directly from our local office, providing timely and efficient solutions. Our commitment to the local community extends to our choice of tradespeople and suppliers for any necessary repairs or replacements, ensuring a contribution back into our local economy.

To experience the gold standard of localized service and to explore your coverage options, we invite you to reach out to Elders Insurance Ipswich for a comprehensive insurance quote.

Address
3/303 Brisbane Street
West Ipswich, QLD 4305

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Contact
Phone 07 3432 2600
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Services we offer

Our team
Elders insurance team members at Elders Insurance Ipswich office
Profile photo of Iain Fleming

Iain Fleming


Director and Authorised Representative
  • Experience +

    Iain Fleming is the owner and operator of Elders Insurance Ipswich. As our dedicated agent, Iain is at the helm of office operations and team management. With over 20 years of insurance experience, Iain offers his expertise to specifically support our client’s business and farming needs. Above all, Iain is dedicated to ensuring that our office operates soundly, and our clients receive the local yet professional service they have come to expect from Elders Insurance.

Profile photo of Trent Castleman

Trent Castleman


Office Manager
  • Experience +

    Trent Castleman is our office manager here at Elders Insurance. In his role, Trent manages a large portion of our client portfolio and plays a key role in our business and farm sales operations. His day-to-day involves understanding our clients' needs and guiding them towards the insurance solutions that best fit their situations. With a management style that focuses on customer service, Trent helps make insurance simpler and more accessible for all our valued clients.

Profile photo of Tracy Fleming

Tracy Fleming


Claims Officer
  • Experience +

    Tracy Fleming is a valued Claims Officer at Elders Insurance, bringing years of experience to her role. As part of our claims team, Tracy works diligently on general claims management activities. She's also entrusted with handling some of our more complex cases, utilizing her expertise to ensure fair and thorough resolutions. At Elders, Tracy's contributions are integral to maintaining the high standard of service we strive to provide for our clients.

Profile photo of Raylene Burns

Raylene Burns


Claims Officer
  • Experience +

    Raylene Burns serves as a Claims Officer alongside Tracy at Elders Insurance. Specializing in claims and their management, Raylene dedicates her time to overseeing all stages of our claims process. Her role involves general claims management activities, where she ensures our clients' claims are handled efficiently and effectively from the onset. Raylene's diligence aids in making our claims process smooth and hassle-free for our clients.

Profile photo of Andrea Hauck

Andrea Hauck


Customer Service Specialist
  • Experience +

    Andrea Hauck is our Customer Service Specialist at Elders Insurance. Tasked with handling our office's general administration activities, Andrea is often the first point of contact for communications and office requests. Her role extends to sales support, where she assists in ensuring our clients' needs are met promptly and professionally. Through her various responsibilities, Andrea plays an essential role in keeping our office operations running smoothly and our customer service standards high.

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